Refund and Warranty
Refunds and returns are accepted for any unused products. If you have placed an order, you may cancel it at any time. Please e-mail firstname.lastname@example.org for any questions about refunds, returns, or cancellations and we will be happy to assist you.
Transformer Tubes have a 4 year warranty against manufacturing defects. To return a product, please send a descriptive email along with pictures to email@example.com. Replacements are not offered for glass products unless damaged during shipment. Glass breakages must be brought to our attention within 24 hours of delivery.
Most orders are shipped within 1 business day of purchase, with some 3D printed modules adding 1-2 business days. We ship via USPS in discreet packaging and tracking information will be provided.